Repair Process
What happens to your device.
Complete transparency from diagnosis to return. You know exactly what we are doing at every step — and nothing happens without your approval.
Free diagnosis
30–60 min
Your MacBook, iPhone, or iPad is examined by a certified technician. We run hardware diagnostics, visual inspection, and board-level voltage checks. This is 100% free — no obligation to proceed.
- Hardware diagnostic scan (Apple Configurator / ASD)
- Visual inspection for liquid damage, physical damage
- Board-level voltage testing for power faults
- S.M.A.R.T. test for SSD health
Transparent quote
Same session
After diagnosis, we explain exactly what is wrong and provide a written quote. We explain your options — chip-level repair vs component replacement vs upgrade — so you can make an informed decision.
- Written quote with part and labour breakdown
- Multiple repair options where applicable
- No work starts without your written approval
- No-fix-no-fee policy explained clearly
Component sourcing
Usually same day
For most standard repairs (screen, battery, keyboard), parts are in stock for same-day service. For specialist components, we source from verified OEM suppliers — typically 24–48 hours.
- OEM-quality parts for all repairs
- Genuine Apple components available on request
- In-stock: screens, batteries, keyboards for most models
- Specialist parts: 24–48 hour sourcing
Chip-level repair
2 hrs – 3 days
Our certified technicians carry out the repair under microscope where required. Logic board work uses hot-air rework stations, oscilloscopes, and micro-soldering equipment that most shops don't have.
- ESD-safe workstation — your data is protected
- Microscope-assisted micro-soldering for logic board work
- Ultrasonic cleaning for water-damaged boards
- 100% data privacy — technicians don't access your files
Quality testing
30–60 min
Every repaired device goes through a full quality check before return — hardware diagnostics, stress tests, display calibration, and functional checks on all repaired components.
- Full hardware diagnostic re-run
- Display test: dead pixels, brightness, touch
- Battery cycle test and health check
- Charging, ports, camera, speakers — all verified
Return with warranty
Same day or scheduled
Your device is returned cleaned, packaged, and with a 90-day warranty certificate. For pickup customers, we deliver back to your address. Walk-in customers can collect same day for standard repairs.
- 90-day parts and labour warranty
- Repair report with work carried out
- Free return delivery for pickup customers
- Post-repair support — WhatsApp us with any questions
Start with a free diagnosis.
Walk in to Kandivali West or WhatsApp us for free doorstep pickup across Mumbai. No obligation. No hidden fees.
F-103, Raghuleela Mega Mall, Kandivali West, Mumbai 400067 · Mon–Sat, 10:00 AM – 8:00 PM